Delivery and Returns

paypal-logo2We deliver your precious parcels direct to your door!

Your diamond parcels are well looked after with our courier service and are tracked with your own unique tracking number.

Our standard delivery service arrives within 3-5 working days from despatch. This is a tracked service which you can keep up to date with at any time.

  • UK Standard Delivery £3.99

Split Shipment of Goods

Multiple orders

If a customer places an order to the same address or from the same customer account for several items we will ship these items together which will help us get your parcels to you quicker and more effectively.  This would be shipped at our standard delivery charge unless it weighs over 2kg we then may contact the customer to discuss any further charges that may be occurred.

If an item is out of stock we will contact the customer and arrange a suitable delivery option for the customer.

In some cases we may not be able to combine deliveries if the delivery addresses are different or the orders are being despatched from different fulfilment centres and may result in late delivery.

If you have any queries regarding any orders please contact us at

Returns Information

If you need to return your diamond parcel all you have to do is simply book a re-collection. All the information is provided on your courier receipt.

  • All we ask is that your diamond parcels are returned within 14 days of receiving them.
  • We cannot refund any items that have been worn, washed or marked.
  • Shoes must be tried on indoors.
  • Swimwear, underwear and cosmetics/jewellery cannot be refunded due to health and hygiene reasons.

If there is an issue with your order/item please email Customer Care.

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